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Monthly Archives: February 2017

  1. February 22, 2017

    Allendale Group: Happy Customers = Happy Team!

    Our customers have been raving about our amazing customer service team recently and we are proud to share some of our feedback with you below! Always informative and ready to assist, our friendly team have excelled themselves!

    We would like to thank our customers for their feedback and continued support.

    ‘Amazing customer service, unfortunately received my item damaged on transit, the seller was very responsive and understanding. Wish more sellers would take that much pride and level of customer service in their business!’

    ‘A very helpful and positive customer service, good info on the order courier delivery. Very impressed, I have no hesitation in recommending Allendale Group to friends/family.’

    ‘The Customer service was awesome, they did whatever they could do help me answer all my questions, let me know my arrival date and kept me posted on any updates. Delivery was quick, the price was moderate, the

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  2. February 20, 2017

    DPD Europe – Award Winning Delivery Service

    Using DPD’s award winning ‘Predict’ service, our UK customers already get a 1 hour time slot for their delivery. This service has now been extended across Europe! Customers will receive notification by text with a 1 hour time slot before predicted delivery of your goods. If you happen to be out at this time, you can choose to collect your parcel from over 27,000 pickup shops. We have had excellent feedback from our satisfied customers who are very pleased with this service. 

    Available delivery services will be offered upon checkout across all Allendale Group Websites. 

    For further information please do not hesitate to contact our customer services team on sales@allendale-group.co.uk.

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  3. February 17, 2017

    Beep Beep! Here comes Betty!

    Much to the delight of everyone at The Allendale Group, Betty, our long standing Accounting and Purchasing Manager, has just passed her driving test! Betty has bought her first car – a lovely, shiny Nissan Micra. Betty has timed this perfectly with the launch of Allendale Detailing, our latest product range, offering Primal Detail’s range of car care products.

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  4. February 14, 2017

    Allendale Warehouse Team visit Amazon Rugeley

    This week our goods in / out team took a day out from the busy Allendale warehouse’s to visit the Amazon Fulfilment centre in Rugeley. It was a great insight to the daily operations of this facility. We continue to invest in our staff and systems for continued improvements of our customer experience and efficiency of order processing.

    Allendale would like to thank the Amazon Tour team for overview of operations at Amazon, Rugeley.

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