FAQ Search Results

How do I empty or amend my basket?
You can amend or empty your basket by clicking on the cart icon in the top right hand corner of the screen.
I have forgotten to enter my discount code, can you help?
Please try to remember to use your code at checkout, we are not able to apply this after your order is processed.
What Payment methods do you accept?
We accept VISA and Mastercard payments, Paypal, Amazon Pay and bank transfers.
I have an EU VAT number, can I order without VAT?
Yes, if you have a valid EU VAT number you can check out without VAT
Where can I enter my discount code?
You will be asked for your code upon checkout.
What is the cut off time for same day despatch?
We aim to despatch all orders placed before 3pm GMT/BST the same working day
Can I place an order over the phone?
What shipping carriers do you use?
We use DPD Local, My Hermes, Royal Mail, PalletForce and DHL
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