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At The Allendale Group we strive to achieve excellent customer service across all teams. Below is some of our recent feedback from valued customers.
“Good to talk to on the phone, know their stuff and their products work for us”
“This company understands what the meaning of customer service is. Very rare these days. We are an engineering garage dealing in Blue chip classic cars and Machine-Dro are our preferred suppliers.”
“Excellent service every time - shipping across the Atlantic is always VERY fast.”
“Excellent product easy to install also very easy to set up Brilliant piece of kit works very well would have no problem recommending this product and of course this seller R.Dickson”
“The case I ordered was delivered speedily and is fit for purpose.”
“Alex Terry was very helpful during product selection & followed through after sale. Excellent.”
If you wish to contact us with any feedback please email us on firstname.lastname@example.org
At the Allendale Group we have seen continued growth over recent months. With an expanding team, we are now looking for a Sales Office Manager. Our staff are a happy and dedicated team, with a wonderful work environment.
To see the full job specification and details on how to apply, please see the link below.
We are pleased to advise that we have recently added a further two phones lines to our sales office. This will enable us to take even more calls from our customers! We are always happy to talk through any sale, delivery or technical query with our customers. Our main line number is 01992 450780 – we look forward to speaking with you again soon.
We would like to welcome Wang to our growing Allendale Group Hangzhou team as QC and Warehouse operator. The Allendale Hangzhou Warehouse is getting increasingly busier with growing customer base and product lines. Welcome to the team Wang!
We are excited to announce that our sales counter is currently undergoing a refit. We are still open to the trade and the public during this time and apologise for the condition of the sales counter. Please pop in to see us soon and we look forward to updating you again when work is complete.
The staff here at Allendale are excited to unveil our new office layout! As you may be aware, over the last several months we have hired several new office staff to further improve the service we offer our loyal customers. With new staff came new surroundings, with Allendale investing in new office furniture and a whole new layout to ensure our new staff work comfortably and to the best of their abilities.
Click here to watch the video.
We would like to welcome Elsa to our growing Allendale Group Hangzhou team as International Trading Assistant. Elsa is currently working towards a Bachelor Degree International Trading with her Graduation in June this year. Welcome to the team Elsa!
Our customers have been raving about our amazing customer service team recently and we are proud to share some of our feedback with you below! Always informative and ready to assist, our friendly team have excelled themselves!
We would like to thank our customers for their feedback and continued support.
‘Amazing customer service, unfortunately received my item damaged on transit, the seller was very responsive and understanding. Wish more sellers would take that much pride and level of customer service in their business!’
‘A very helpful and positive customer service, good info on the order courier delivery. Very impressed, I have no hesitation in recommending Allendale Group to friends/family.’
‘The Customer service was awesome, they did whatever they could do help me answer all my questions, let me know my arrival date and kept me posted on any updates. Delivery was quick, the price was moderate, the product was great, thank you I’ll be doing business with you again.’
Using DPD’s award winning ‘Predict’ service, our UK customers already get a 1 hour time slot for their delivery. This service has now been extended across Europe! Customers will receive notification by text with a 1 hour time slot before predicted delivery of your goods. If you happen to be out at this time, you can choose to collect your parcel from over 27,000 pickup shops. We have had excellent feedback from our satisfied customers who are very pleased with this service.
Available delivery services will be offered upon checkout across all Allendale Group Websites.
For further information please do not hesitate to contact our customer services team on email@example.com.
Much to the delight of everyone at The Allendale Group, Betty, our long standing Accounting and Purchasing Manager, has just passed her driving test! Betty has bought her first car – a lovely, shiny Nissan Micra. Betty has timed this perfectly with the launch of Allendale Detailing, our latest product range, offering Primal Detail’s range of car care products.