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Wang joins Allendale Hangzhou

We would like to welcome Wang to our growing Allendale Group Hangzhou team as QC and Warehouse operator. The Allendale Hangzhou Warehouse is getting increasingly busier with growing customer base and product lines. Welcome to the team Wang!

Posted in News By ALLENDALE

underconstruction

We are excited to announce that our sales counter is currently undergoing a refit. We are still open to the trade and the public during this time and apologise for the condition of the sales counter. Please pop in to see us soon and we look forward to updating you again when work is complete.

Posted in News By ALLENDALE

The staff here at Allendale are excited to unveil our new office layout! As you may be aware, over the last several months we have hired several new office staff to further improve the service we offer our loyal customers. With new staff came new surroundings, with Allendale investing in new office furniture and a whole new layout to ensure our new staff work comfortably and to the best of their abilities.

Click here to watch the video.

office video

Posted in News By ALLENDALE

Elsa Joins Allendale

We would like to welcome Elsa to our growing Allendale Group Hangzhou team as International Trading Assistant. Elsa is currently working towards a Bachelor Degree International Trading with her Graduation in June this year. Welcome to the team Elsa!

Posted in News By ALLENDALE

Allendale Group happy customers

Our customers have been raving about our amazing customer service team recently and we are proud to share some of our feedback with you below! Always informative and ready to assist, our friendly team have excelled themselves!

We would like to thank our customers for their feedback and continued support.

‘Amazing customer service, unfortunately received my item damaged on transit, the seller was very responsive and understanding. Wish more sellers would take that much pride and level of customer service in their business!’

‘A very helpful and positive customer service, good info on the order courier delivery. Very impressed, I have no hesitation in recommending Allendale Group to friends/family.’

‘The Customer service was awesome, they did whatever they could do help me answer all my questions, let me know my arrival date and kept me posted on any updates. Delivery was quick, the price was moderate, the product was great, thank you I’ll be doing business with you again.’

Posted in News By ALLENDALE

DPD Van

Using DPD’s award winning ‘Predict’ service, our UK customers already get a 1 hour time slot for their delivery. This service has now been extended across Europe! Customers will receive notification by text with a 1 hour time slot before predicted delivery of your goods. If you happen to be out at this time, you can choose to collect your parcel from over 27,000 pickup shops. We have had excellent feedback from our satisfied customers who are very pleased with this service. 

Available delivery services will be offered upon checkout across all Allendale Group Websites. 

For further information please do not hesitate to contact our customer services team on sales@allendale-group.co.uk.

Posted in News By ALLENDALE

Betty's car

Much to the delight of everyone at The Allendale Group, Betty, our long standing Accounting and Purchasing Manager, has just passed her driving test! Betty has bought her first car – a lovely, shiny Nissan Micra. Betty has timed this perfectly with the launch of Allendale Detailing, our latest product range, offering Primal Detail’s range of car care products.

Posted in News By ALLENDALE

Amazon Rugeley

This week our goods in / out team took a day out from the busy Allendale warehouse’s to visit the Amazon Fulfilment centre in Rugeley. It was a great insight to the daily operations of this facility. We continue to invest in our staff and systems for continued improvements of our customer experience and efficiency of order processing.

Allendale would like to thank the Amazon Tour team for overview of operations at Amazon, Rugeley.

Posted in News By ALLENDALE

Warehouse 2

Allendale group has invested in a second UK warehouse with over 300 pallet bays of storage capacity to store our expanding stock of products

Thanks to the team at C and D Fork Trucks Ltd for installing the racking in the new warehouse. Click here to watch a video of them in action.

For contact details please click here.

Posted in News By ALLENDALE

London Model Engineer Exhibition 2017

We are attending the London Model Engineer Show on the 20th - 22nd of January. This event will be held in the Great Hall of Alexandra Palace. Come and join us and see our new range of Digital Readout Systems and more!

See something you like on our website? Please let us know and we will bring it with us to the exhibition so you can collect your purchase there.

For more information on our new range of Digital Readout Systems or show collections, please call us on 01992 455921 or email us at sales@machine-dro.co.uk

Posted in News By ALLENDALE

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